Deliveries

How long will shipping take and cost?

Standard Delivery

UK within 3-5 business days – Free
USA within 4-7 business days – Free
European Union within 2-5 business days – Free
Middle East within 4-7 business days – Free on orders above £200, orders under £200 will be charged £10
Rest of Europe within 4-7 business days – Free on orders above £200, orders under £200 will be charged £15
Canada within 4-7 business days – Free on orders above £200, orders under £200 will be charged £15
Australia within 4-7 business days – Free on orders above £200, orders under £200 will be charged £15
China within 4-7 business days – Free on orders above £200, orders under £200 will be charged £15
Asia & Rest of the world within 4-7 business days – Free on orders above £200, orders under £200 will be charged £15


Express Delivery

UK Express delivery *order by 3.30pm GMT for next business day delivery. Please note purchases made after 2pm BST on Friday and weekends will arrive the following Tuesday – Free on orders above £100, orders under £100 will be charged £6
USA Express delivery within 2-3 business days – Free on orders above £200, orders under £200 will be charged £20
European Union Express delivery within 2-3 business days – Free on orders above £200, orders under £200 will be charged £15
Middle East Express delivery within 2-3 business days – Free on orders above £300, orders under £300 will be charged £30
Canada Express delivery within 2-3 business days – Free on orders above £300, orders under £300 will be charged £30
Australia Express delivery within 2-3 business days – Free on orders above £300, orders under £300 will be charged £30
China Express delivery within 2-3 business days – Free on orders above £300, orders under £300 will be charged £30

* EU
includes:
27 EU member states.

* Middle
East includes:
Saudi Arabia, UAE, Qatar, Bahrain, Kuwait, Egypt, Jordan, Lebanon, Oman

* Rest
of Europe includes:
Albania, Andorra, Armenia, Azerbaijan, Bosnia Herzegovina, Georgia, Greenland, Iceland, Kazakhstan, Kyrgyzstan, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan

Please note, we are currently unable to ship to Russia and Ukraine.

We aim to process and ship all orders within 1-2 business days of purchase. This time is subject to change during busy periods. We aim to meet these delivery times but please note that these are an estimate and are not guaranteed.

Order by 3.30 GMT for next business day delivery. Please note purchases made after 2pm GMT on Friday and weekends will arrive the following Tuesday.

Maxibillion cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier.

In some cases, local customs can introduce delivery delays that are out of our control.

Please be advised that our business days are Monday to Friday.

How long does it take until my order is dispatched?

We aim to process and ship all orders within 1-2 business days of purchase. This time is subject to change during busy periods. We aim to meet these delivery times but please note that these are an estimate and are not guaranteed.

What is your cut-off time for Next Day delivery?

Order by 3.30 GMT for next business day delivery to the UK. Please note purchases made after 2pm GMT on Friday and weekends will arrive the following Tuesday.

Where do you ship to?

We offer worldwide shipping. Please note we are unable to deliver to some countries and we apologize for any inconvenience caused:

* Afghanistan, Belarus, Canary Islands, Faroe Islands, Central African Republic, Iran, Iraq, Syria, Libya, Mali, Myanmar, Niger, North Korea, Russia, Somalia, South Sudan, St. Barths, Sudan, Ukraine, Venezuela, Yemen, Zimbabwe.

How can I track my order?

Once you've placed an order, we'll send you an Order Confirmation email. As soon as your order is dispatched you will receive an email notification that will include relevant tracking information.

Where do you ship from?

We ship all of our orders from the United Kingdom, where our warehouse is based.

Can you deliver to a PO Box address?

We are currently unable to ship to PO Box and APO addresses.

What couriers do you use?

All orders are currently shipped worldwide using DHL, DPD, Royal Mail and FedEx.

Are customs and duties included for orders shipping to the EU?

Once you have made payment for your order, all EU orders are shipped such that you should not be required to make any further payments in relation to import VAT and duties of any kind at the point of importation of your order into the EU.

Please note that some countries may require you to provide additional information to our delivery partners to receive
your order as it passes through customs.

Are customs and duties included for orders shipping outside of the EU?

We currently do not offer prepaid duties and taxes so please be aware that shipping outside the EU from the UK could incur customs charges. Duties and taxes are non-refundable. Please note that customers take full liability for all shipment costs and any eventual customs charges even if they refuse to accept a parcel due to high import duties or taxes. We are working to improve this service as soon as possible!

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